Get an instant
AED 100 Deliveroo Credit
when you change oil with Castrol.
Frequently asked questions
Visit the Castrol campaign page, fill in your details, and verify your mobile number with the OTP sent to you to join the promotion.
Check that your mobile number is correct and click “Resend OTP.” Make sure your phone has network coverage and try again.
Each code can only be used once. Double-check that you entered it correctly and that it hasn’t been redeemed already.
Make sure the image is clear, under 5 MB, and shows the full receipt. If the upload fails, try again or use a different device or browser.
Once your submission is verified, your digital gift will be sent to your registered email or WhatsApp within 48 hours.
For assistance, use the “Contact Support” link on the campaign page or email [email protected].
No. Each user and mobile number can only participate once during the campaign.
Yes. All data is securely stored and processed in compliance with UAE data protection laws to ensure your privacy.
Yes. Previous participants can take part again in the relaunched campaign. You'll need to complete a new qualifying Castrol oil change on or after 26 August 2026 and use the new eligible cap code you receive.
You don't need to start from the beginning if your previous registration is still valid. Complete a new qualifying Castrol oil change on or after 26 August 2026, then use the new cap code to complete your claim.
No. Only eligible cap codes associated with qualifying oil changes completed on or after 26 August 2026 can be used for the relaunched campaign.
Cap codes from oil changes completed before 26 August 2026 aren't eligible for the relaunched promotion. You'll need to complete a new qualifying oil change and use the new cap code you receive.
If you've already successfully registered and your registration is still valid, you shouldn't need to register again. Follow the redemption instructions shown on the site. New customers will need to complete registration and verification first.
You need your eligible cap code from a qualifying Castrol oil change, and the unique redemption link sent to you after registration. You'll confirm your identity with a one-time code sent to your email and WhatsApp number, and agree to the promotion's terms. No receipt upload is required.
After your claim has been successfully verified, your digital AED 100 Deliveroo voucher is issued straight away through the existing Castrol Rewards process and sent to your registered email address and WhatsApp number.